Last updated: 16 November 2021
This document sets out the shipping policy that applies to customers that purchase a merchandise or an item at dofitness.site. If you have any questions, please contact us at [email protected].
Delivery Costs
Shipping rate is a flat fee of $10 Canadian Dollars (CAD) for all orders made in Canada and abroad (please see International Orders below). This rate is subject to change without notice.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once your order has been shipped. We are sorry but we do not ship to P.O. boxes.
International Orders
International orders get the standard shipping rate (flat fee 0f $10 CAD) as well. Please note that international shipping rates are usually higher than the standard shipping rate. Therefore, any extra shipping cost will be charged to the buyer before the product gets shipped out. Payment for the extra shipping cost can be made via PayPal or international money transfer.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information, if your order is being shipped via a courier. You will be able to track your package directly on the courier’s website.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase – please read our return & refund policy for detailed information about the process.