Return & Refund Policy

Last updated: 3 August 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

Returns

All items or merchandise must be returned within thirty (30) days of the purchase date. All returned items must be in new, unused and unwashed condition, with all original tags and labels attached.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

Return Process

To return an item, please email [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the address below.

#2214, A-33771 George Ferguson Way, Abbotsford, BC V2S2M5

Please note that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of the item, we will process your full refund. Please allow at least five (5) business days from the receipt of your item to process your refund. Refunds may take 1-5 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the contact us via email to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us at [email protected]

 

This return & refund policy was created using Termly’s Return and Refund Policy Generator.